How This FAQ Works for You
We put this page together because the same questions come up again and again — and you deserve a clear answer rather than a support queue. Most account questions come down to three things: how you get money in, how you get it out, and what happens when something looks wrong. For deposits, you send from your bKash, Nagad, or Rocket app
to the account number shown in your wallet tab, confirm with your PIN, and the balance updates in your account. Withdrawals go back to the same wallet you deposited from, and we verify the match before releasing funds — that step protects your account. If a question here does not cover your situation, our live chat and email channels are open for
anything more specific. Access to the platform depends on local law and eligible regions in Bangladesh.
- bKash
- Nagad
- Rocket